Shipping policy

Shipping Policy

Thank you for shopping with The Real Naari. We carefully prepare and dispatch every order so that it reaches you safely and in good condition.

Order Processing

Orders are normally processed within 1 to 3 business days after payment confirmation.

Orders placed on Sundays, public holidays, during sales, festive periods, or high-volume periods may require additional processing time.

Delivery Time

After dispatch, orders are generally delivered within 4 to 8 business days, depending on the delivery location and courier availability.

Delivery timelines are estimates and may be affected by weather conditions, public holidays, courier delays, remote-area restrictions, strikes, government restrictions, or other circumstances beyond our control.

Shipping Charges

Any applicable shipping charges will be displayed at checkout before payment is completed.

Free-shipping offers will apply only when the order meets the conditions displayed on our website.

Order Tracking

Once your order has been dispatched, tracking details may be shared through email, SMS, WhatsApp, or another available communication method.

Please allow up to 24 hours for tracking information to become active after dispatch.

Delivery Information

Customers are responsible for providing a complete and accurate delivery address, postal code, email address, and phone number.

The Real Naari will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided during checkout.

Please contact us immediately if you notice an error in your delivery information. We may not be able to modify the address after the order has been dispatched.

Delivery Attempts and Returned Orders

Our courier partner may contact you or make multiple delivery attempts. Please ensure that someone is available to receive the order.

If an order is returned because the customer was unavailable, refused delivery, or provided incorrect information, additional shipping charges may apply before the order is dispatched again.

Damaged or Tampered Packages

Please do not accept a package that appears opened, damaged, or tampered with.

If you receive a damaged, incorrect, or incomplete order, contact us within 48 hours of delivery. Please provide your order number, clear photographs of the package and product, and an unboxing video where available.

International Shipping

We currently deliver only within India unless international shipping is specifically shown as available during checkout.

Contact Us

For shipping-related questions, contact us at:

Email: info@naariretail.com
Mobile/WhatsApp: +91 93696 96062
Landline: 0522-4746084
Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST